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Answer the 11 pm burst pipe, even when you're under a sink.

Plumbing work shows up as emergencies, and emergencies don't wait for voicemail. BeeCMO texts back every call you can't take and sorts out the job by text, so the urgent ones reach you first. Once the water's back on, it lines up a Google review request you send with one tap. Anything public waits for your one-tap OK.

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Queen Bee Watches the whole hive and plans your day.

Where plumbing companies lose work

Emergency callers dial the next number

A homeowner standing in an inch of water calls three plumbers in two minutes. Fewer than 3% of callers pushed to voicemail leave a message, according to call-tracking vendor Invoca (Invoca, vendor data, checked Oct 2026). The first one to respond usually gets the job.

"How much to fix a…?" calls that go nowhere

Price-shopping calls tie up the office. A quick text that asks what's wrong, the ZIP code and for a photo separates real jobs from tire-kickers before anyone picks up the phone.

Trust in someone else's home

People let a plumber into their house, often with the kids at home. 85% of US consumers say positive reviews make them more likely to use a business (BrightLocal 2026, via PinMeTo, checked Oct 2026). Reviews that name a polite plumber who showed up on time do the selling for you.

What BeeCMO does for a plumbing company each week

  1. Missed-call text-back around the clock. Daytime: "We're on a job, what's going on?" After hours: "If water is leaking, turn off your main shutoff now. Reply with your address and we'll call back." Urgent replies go straight to the on-call plumber's phone.
  2. Qualifies by text. Messenger Bee asks your three questions (what's wrong, ZIP code, photo if possible), marks the lead hot or routine, and sends it to your phone. It answers only from facts you approved, such as your service area and whether you do same-day work, and hands over to a person when unsure.
  3. Review requests after every job, prepared for every customer by text or email with your Google link, sent when you tap once. No gating, no incentives.
  4. Review replies that mention the job and the plumber, drafted for your approval, with an instant alert for any 1-star review.
  5. A weekly Google Business Profile post that answers a real question: water heater noises, frozen-pipe prevention, what a sewer camera inspection shows.
  6. Social posts and optional Meta ads for higher-value work such as water heater replacements and repipes, with a hard daily cap.

See a sample week

Example — your drafts are written from your website. These are made-up drafts for Desert Flow Plumbing, a plumbing company in Mesa, Arizona. Tapping Approve here only shows what happens; nothing is sent.

Today5 waiting for your OK

  1. Social postFacebook and InstagramMon 6:00 pm

    Hard water is rough on Mesa water heaters. This one was 7 years old and half full of sediment. Flushing yours once a year adds years to its life. Send us a photo of the label if you're not sure how old it is.

  2. Google Business postGoogle Business ProfileTue 9:00 am

    Know where your main water shutoff is? Find it before you need it. In most Mesa homes it's in a box near the street or on the side of the house. Call us and we'll show you on your next visit.

  3. Review replyGoogle review, 5 starsReply drafted Wed

    Andre found the slab leak fast and didn't tear up the whole floor.

    Thanks, Carmen. Glad Andre could pinpoint that slab leak without ripping up more than he had to. We appreciate you trusting us in your home.

  4. Review requestText to customer after the jobThu, 1 hour after the job

    Thanks for choosing Desert Flow today, Josh. If everything's flowing, a Google review helps neighbors find a plumber they can trust: [link]. Reply STOP to opt out.

  5. Blog article ideaFor your website's blogFor next week

    Tankless or tank water heater in Mesa: what hard water changes

    A question your customers already ask on the phone. Outline: upfront cost, hard-water maintenance, how long each lasts, and when a tank is still the better buy.

Made-up business — not customer results.

More drafts from a typical week

Illustrative drafts for a plumbing company in Mesa, Arizona. Nothing is sent or published until you approve it, except the missed-call text, which you switch on once.

  1. Mon

    Missed-call text-back (after hours)

    "This is Desert Flow Plumbing. Sorry we missed you. If water is leaking, shut off the main valve now. Reply with your address and what's happening, and our on-call plumber will call you back."

  2. Tue

    Google review reply

    "Thanks, Carmen. Glad Andre could find that slab leak without tearing up the whole floor. We appreciate you trusting us in your home."

  3. Wed

    Google Business Profile post

    "Water heater popping or rumbling? That's usually sediment. A flush can help if the tank is under 8–10 years old. Send us a photo of the label and we'll tell you whether it's worth it."

  4. Thu

    Lead qualification by text

    "Thanks, Josh. To get the right plumber out: is the drain slow or fully blocked, and is it one fixture or several? A photo helps."

  5. Fri

    Facebook post

    "Meet Carla, our newest licensed journeyman. Six years in commercial plumbing, now our go-to for repipes in older Mesa homes."

  6. Sat

    Review request

    "Thanks for choosing Desert Flow today. If everything's flowing, a Google review helps neighbors find a plumber they can trust: [link]"

Made-up business — not customer results.

Free tool for plumbers

Paste your latest Google review into the review reply generator and get two replies that sound like you, including a calm one for the inevitable "too expensive" review. No sign-up.

Guides for plumbing companies

Questions plumbers ask

Can the missed-call text say different things after hours?

Yes. You set business hours and write a daytime and an after-hours message. The after-hours one can include safety steps, such as turning off the main shutoff valve.

Will an AI give customers prices?

Only prices you've approved as facts, such as your service-call fee. For anything else, it says a plumber will confirm the price and hands the lead to you.

How fast does it reply?

Missed-call texts go out within seconds. Replies to web forms and lead ads go out as soon as they arrive.

Do I need a new phone number?

Not necessarily. You can forward your existing number to a Twilio number that can text, or move your number to Twilio. US business texting needs A2P 10DLC registration first.

Which plan suits a plumbing company?

Starter ($49 a month) covers missed-call text-back and lead replies, reviews, Google posts and social. Choose Growth ($99) if you want to run Meta ads for replacements and repipes. See pricing.

Stop losing the emergency calls

Switch on missed-call text-back this week and see how many callers reply.

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