Every lead answered in seconds, at any hour.
Messenger Bee puts your website form, Facebook and Instagram lead forms, Messenger, Instagram DMs, text messages, missed calls and your WhatsApp Business number into one inbox and one pipeline (plus IndiaMART and Justdial in India). It replies straight away and asks your qualifying questions. When a lead is hot you hear about it, and follow-ups go out on the days you choose.
Where leads come from
| Source | How it arrives |
|---|---|
| WhatsApp messages | Your own number on the official WhatsApp Cloud API |
| Click-to-WhatsApp ads | Same inbox, with the ad that brought them |
| Facebook and Instagram lead ads | Pulled in the moment the form is submitted |
| Instagram and Messenger DMs | Saved as leads with their conversation |
| Your website | A form or embeddable widget that posts straight into Messenger Bee |
| Another CRM or form tool | Pushed to a private URL |
| IndiaMART (India) | Pulled every 15 minutes from your paid seller account |
| Justdial (India) | Pushed to a private URL |
| Text messages (SMS) and calls | SMS replies and missed-call text-back for US, Canadian and Australian numbers (via Twilio): a missed call gets a text within seconds and becomes a lead. US texting needs A2P 10DLC registration |
| Manual or CSV | Up to 1,000 rows at a time |
Duplicate leads from the same source are dropped automatically.
Speed-to-lead that stays within Meta's rules
Since 15 January 2026, Meta hasn't allowed general-purpose AI chatbots on the WhatsApp Business Platform. Our qualifier isn't one. It does a single business task:
- It answers only from the facts, offers and FAQ you approved. Anything else gets "our team will confirm".
- It asks your three to five qualifying questions one at a time, then the preferred time to talk.
- It hands over to a person when someone asks for a human, raises a complaint or refund, when it isn't confident, or after a set number of turns. It stays quiet if a team member replied in the last 12 hours.
- Leads are scored by simple rules you can see: source, completeness, urgency, budget and intent. Hot leads trigger an alert to your phone.
You choose: it can reply directly, or save a draft you send with one tap.
Follow-ups and broadcasts that respect opt-in
Follow-up sequences
Send approved templates on day 1, 3, 7 or whenever you choose. The sequence stops when the lead replies, is qualified, won or lost, or opts out.
Broadcasts with a cost estimate
Pick an audience by tags or activity. You see the number of recipients and an approximate cost, and every broadcast needs approval. Sending is paced within your number's messaging limit.
Opt-in proof stored
Template messages go only to contacts with a recorded opt-in, along with proof of where it came from. STOP is honored right away. Imports never re-subscribe someone who opted out.
The numbers you care about
Median first-response time, leads by source and status, qualification and conversion rate, and approximate WhatsApp spend.
Your number, your Meta account
You connect your number with Meta's Embedded Signup. The WhatsApp Business account stays in your Meta Business portfolio, and Meta bills you directly for the messages you send. BeeCMO connects to the official WhatsApp Cloud API on your behalf (our Meta Tech Provider onboarding is in progress); we do not resell messages.
Meta sets a per-message rate for each country and changes it from time to time; check Meta's pricing page for the current rate card. Conversations started from a Click-to-WhatsApp ad are free for 72 hours. For India rates and the October 2026 change, see our India WhatsApp pricing guide.
WhatsApp features depend on Meta approving our app for your account type. That can take a while. Until it's done for you, leads from your website form and lead ads still work.
Honest limits
- IndiaMART buyers have not opted in to WhatsApp, so they are saved and you are alerted, but no template goes to them until they message you.
- Calendar booking and voice callbacks are not built yet.
- SMS and missed-call text-back work for US, Canadian and Australian numbers through Twilio. US business texting needs A2P 10DLC registration before messages flow. They are not offered in India (a DLT-registered provider would be needed).